Please read these terms and conditions carefully before using our website and services.
1. Acceptance of Terms
By accessing or using the Norris Contracting Inc. and Dirt Dash website, you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the website.
2. About Dirt Dash
Dirt Dash provides bulk landscape and construction materials — including aggregate, topsoil, limestone, field stone, sand, and similar products — delivered directly to customer locations. All orders are placed online, and Dirt Dash coordinates delivery based on availability, location, and scheduling.
3. Changes to Terms
Dirt Dash may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any updated terms.
Ordering & Payment
4. Ordering Process
- Customers select the type and quantity of materials through the online platform.
- Orders are considered an offer to purchase; Dirt Dash reserves the right to accept or decline any order.
- Order acceptance occurs when Dirt Dash confirms the order and schedules delivery.
5. Pricing & Payment
- Prices listed on the website are subject to change without notice.
- Payment is required at checkout unless otherwise stated.
- Dirt Dash is not responsible for pricing errors caused by technical issues; such orders may be canceled or corrected.
6. Taxes & Fees
Applicable taxes, delivery fees, and surcharges will be displayed at checkout.
Delivery Terms
7. Delivery Scheduling
- Dirt Dash offers same‑day delivery only when possible, depending on inventory, driver availability, and customer location.
- Standard delivery time is 1–3 business days.
- Delivery windows are estimates and not guaranteed.
8. Delivery Requirements
Customers must ensure:
- Safe and accessible delivery locations
- Adequate space for trucks to maneuver
- Clear instructions for drop‑off points
If a delivery cannot be completed due to site inaccessibility, unsafe conditions, or incorrect instructions, Dirt Dash may charge a return‑trip or restocking fee.
9. Material Drop‑Off
- Materials are delivered in bulk and dumped at the designated location.
- Once materials are delivered, ownership and responsibility transfer to the customer.
Returns, Refunds & Cancellations
10. Cancellations
- Orders may be canceled before dispatch.
- Once a truck is loaded or en route, cancellation may result in a restocking fee.
11. Returns & Refunds
Due to the nature of bulk materials, returns are generally not accepted. Refunds may be issued only in cases of:
- Incorrect material delivered
- Material quality issues verified by Dirt Dash
Refund eligibility is determined at Dirt Dash’s discretion.
Product Information & Availability
12. Product Descriptions
Dirt Dash strives to provide accurate descriptions of materials. However:
- Natural materials may vary in color, size, texture
- Availability may change based on supply conditions
13. Weight & Volume Estimates
Bulk materials are sold by volume or weight. Slight variations may occur due to moisture, compaction, or natural density differences.
Customer Accounts
14. Account Responsibilities
Customers are responsible for:
- Maintaining accurate account information
- Securing login credentials
- All activity conducted under their account
Dirt Dash may suspend or terminate accounts for misuse or policy violations.
Liability & Disclaimers
15. Website Use
The website is provided “as is.” Dirt Dash does not guarantee uninterrupted access, error‑free operation, or freedom from harmful components.
16. Delivery Liability
Dirt Dash is not responsible for:
- Damage caused by customer‑designated drop‑off locations
- Delays due to weather, traffic, or supply issues
- Damage to driveways, lawns, or surfaces resulting from truck access unless caused by negligence
17. Limitation of Damages
To the fullest extent permitted by law, Dirt Dash is not liable for indirect, incidental, or consequential damages arising from website use or material delivery.
Indemnification
18. Customer Agreement
Customers agree to indemnify and hold Dirt Dash harmless from claims arising from:
- Misuse of the website
- Unsafe or improper delivery instructions
- Violations of these Terms & Conditions
Governing Law
19. Jurisdiction
These Terms & Conditions are governed by the laws of the state in which Dirt Dash operates.
Contact Information
20. Support
For questions or concerns, customers may contact Dirt Dash through the website’s support channels.
We may revise these terms of service at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
If you have any questions about these Terms and Conditions, please contact us.